Guides
Plain-language guides to how New Zealand's referral system works — written for the people inside it, and the people waiting in it.
Clinician-governed describes what we build, not who uses it: New Zealand clinicians govern how every solution is designed, reviewed and escalated — so it's safe, knows when something needs a person, and points to real help.
The guides
- What is clinician-governed AI?
Clinician-governed describes what we build, not who uses it: New Zealand clinicians govern how every solution is designed, reviewed and escalated — so it's safe, knows when something needs a person, and points to real help.
- Referral management in New Zealand: an honest guide
New Zealand already has national rails for moving referrals — ERMS, HealthLink and CareConnect carry them between practices and hospitals every day. What the system has less of is the operations layer around those rails: the work of making a referral complete before it travels, checked against the pathway's criteria when it arrives, and visible to the person waiting afterwards.
- Does it work with ERMS and HealthLink?
Pathways runs on the rails New Zealand already uses — referrals arrive through existing channels such as ERMS and HealthLink, and results land back in your current workflow. Nothing is replaced, and nobody has to learn a new system to benefit.
Clinician-governed · Built with clinicians, for clinicians · Built and tested in real New Zealand clinics.