Patients and whānau
Ngā tūroro me ngā whānau
Waiting is hard enough without silence. These guides explain, in plain language, what happens after a referral, what the priority categories mean, and what you can ask for while you wait. They're free, they're sourced, and they're for everyone.
Gentle actions
Share these pages with anyone waiting. They're free, they're plain language, and nothing here is trying to sell anyone anything.
The evidence brief tracks the bigger referral picture these guides sit inside. Subscribing lives on the evidence page, and it sends you the brief — nothing else. Evidence →
If you work in a service: point people here after a referral. These pages answer the questions that otherwise become phone calls.
